Welcome to our gateway for existing PropertyCover policyholders

Here you will find all the resources you need to manage your existing policies. As a PropertyCover Insurance policy holder you have the confidence that we will be there for you and respond to your insurance requirements promptly and reliably.

Should you require further information, documents or have any questions regarding your existing policies please call us on 02 8399 1838 or click here to send us a message.

Updating your policy details

Keep your address and contact details up to date with PropertyCover.

Find out how to update insurance details.

Making a claim

If you need to make a claim, our Claims Specialists will guide you through the process to make it as easy and hassle-free as possible.

Make a claim on your PropertyCover insurance policy.

Lodging a complaint

If you wish to lodge a complaint or give us feedback, please contact our Customer Service Representatives to discuss your matter.

Make a complaint or send us feedback.

Requesting Product Disclosure Statements (PDS) for discontinued insurance products

If you wish to receive a copy for any discontinued insurance product please contact us on 02 8399 1838. Copies of PDSs can be obtained for the following insurances:

Holiday Home Insurance
Holiday Unit Insurance

For all current insurance products please refer to the product pages to view and download the PDS.

The information on this website and in the policy documents is of a general nature only and your financial position, objectives or any other details or factors specific to your personal situation have not been taken into account when preparing the website and policy documents. The Product Disclosure Statement (PDS) is the best source of information about this product. You should read the PDS carefully to ensure that this product meets your needs and requirements before making any decision to apply for, buy or continue to hold this product. PropertyCover P/L ABN 49127074837 is a Distributor of National Underwriting Agencies P/L AFSL 246229